Frank was awesome! Handled all of our concerns and questions professionally. Very nice gentleman. The service department also did a great job with our vehicle. Our issue was with Amit - the finance guy. He repeatedly mislead us during the entire process and tried to pressure us to purchase a 4 year warranty on our used vehicle despite us refusing many times. He continued to pressure and intimidate us with information we later found out was misleading and false. He clearly tried to take advantage of people who he thought were young and gullible. Despite him claiming he "wasn't a salesman" he peddled harder than anyone else in that building. The entire time we dealt with him he was very disrespectful. I urge anyone looking to deal with this dealership to inform yourself before dealing with the finance department. Amit alone ruined our experience with this dealership and I will never do business with them again.
joanna calleja gera
12:46 24 Dec 20
Weston Ford Service Dept - 0 star rating. BEWARE of the Service Dept.Had my Ford F150 serviced yesterday for a Recall on the tailgate latch. When I picked up the truck my rear tailgate camera on the latch was no longer working. Never had an issue in the past with the camera. They refused to take ownership of the problem, despite the problem occurring when & where they replaced the latch mechanism. Extremely poor customer response to my concerns. The Floor Supervisor P. Whyte, bluntly stated it was my problem. They will never get my service again !
03:26 24 Dec 20
Great place to buy a car. My sales rep Mark made the purchase fun and informative. Love my 2009 Escape. Very happy with my purchase and price.
16:18 22 Dec 20
My experience with Weston Ford was outstanding in the Used Vehicle sales. Oscar was always cheerful and helpful in finding a vehicle for my specific needs. Together Khurram and Oscar were so patient and went above and beyond to help me. I was never pressured to purchase a vehicle that didn't meet my needs. I highly recommend Weston Ford.
15:47 20 Dec 20
bought a new to me Sorento and Oscar my sales guy was honest and very helpful he made you feel at ease with no pressure . He went above and beyond .the entire staff at Weston ford are awesome .The GM is currently helping me out with some things and Peter the service manager was also right there helping me out ..they do care about their customers and that you leave happy and satisfied with your purchase .Great people .
07:47 14 Dec 20
I bought the Car of my dreams at Weston Ford. My salesmen Oscar was first rate. Dealing with him was a breath of fresh air. There was no pressure and most important to me he was honest. I got a fair price and could not be happier with the process or the Car. Thank you Oscar and Weston Ford!
17:16 10 Dec 20
After visiting several different ford locations, I finally found weston ford where I received excellent service, reasonable pricing and pleasant experience. Mark Jensen, our sales person was patient and helpful. We bought a brand new ford escape hybrid. We had a trade in ford vehicle. Every other ford dealership offered insanely low price on our vehicle even though we're trading in our 2015 ford mustang. And when we got proper pricing, the sales person said we had to sign right then and there. Overall, we had Really bad experience with ford even though we were loyal customers of ford, we were treated like garbage. That is until we spoke to Mark on the phone. Weston ford turned out be very transparent, no gimmicks. And we highly recommend if you want to buy a ford vehicle, choose weston ford. Mark made the whole experience effort less and fun actually! We left happy with our new car! The manager is very friendly as well! Thanks guys!
12:15 18 Nov 20
I recently bought a Lexus IS300 from here. I was dealing with a gentleman named Oscar. I'm really happy with my new car and the customer service my friend and I recieved from Oscar. I ended up with a pretty good price and I recommend Oscar if you plan on purchasing a vehicle from here
15:28 12 Nov 20
Very good service.Been going there for last 42 yearsThey are a very caring staff
15:30 07 Nov 20
I had been bringing our Escape here for maintenance for the last few years and the service had been good but this year I have found it has really dropped off.In the summer I had to call several times to get through to service and no one returned my voicemail. I have spent over a week trying to book an oil change, left two voicemails (6 days ago and 4 days ago) and had the receptionist leave a note for the service desk (3 days ago) and I still have not received a call back. Called another dealership and got someone on the first try and booked an appointment for 2 days later.They received 2 stars because staff have always been friendly when I was able to speak to someone.
01:39 06 Nov 20
I wanted to sincerely thank Mark for the incredible customer service provided. I could not be happier with the whole experience and amazing purchase from Weston Ford. You’ve made this car shopping experience very special for me. I highly recommend Weston Ford, If you go there one day just look for Mark he will help you a lot and he is very friendly and all your question will be answered. Thank you so much.
12:26 13 Oct 20
Parts department is a joke. Been here several times and wait for 20 min every time with no other customers in the shop. Zero customer service.
20:12 10 Oct 20
We were very happy with Weston Ford and Oscar in particular who literally and figuratively went the extra mile(s) by driving 35 minutes and back to an aftermarket shop to ensure a modification my mother needed was feasible. Very pleasant and straight forward to deal with.
19:16 10 Oct 20
Don’t waist your time looking for Ford delayers go to Weston Ford you will see the best deal and the good price and professional sales person like Oscar Delrio and his manager And his financing team thy will do whatever I take to get you behind the wheel I like this place 👍👍
Oscar Del Rio
21:58 09 Oct 20
20:12 07 Oct 20
19:25 19 Sep 20
16:51 12 Sep 20
16:11 04 Sep 20
17:36 02 Sep 20
Got my ford escape from Weston Ford. Had some initial communication problem, but Khurram stepped in and solved the problem. He also helped to locate a second key that was originally missing. Overall it is a nice buying experience from Weston Ford. Highly recommended!
11:36 26 Aug 20
Came in for an oil change and to get a mirror fixed. They call me back and suggest we also replace the other mirror as well, but I told them not to since it was working without any problems. They kept my car for 3 days, I couldn't get anyone to call me back and give me an update on when my vehicle will be fixed to save my life. I understand the delay due to parts but at least you can call me back and give me an update. 3 days later the mirror is not fixed and I get my car back, only to find out the other mirror is no longer working as well. Their technician was not able to fix the one mirror and screwed up the wiring for the other one in the process.This is not my first bad experience with them. They never call and give updates on the car status in cases where they end up keeping it longer than expected. If you plan to keep the car for a day or two, it would be so useful if you could let the customer know so they can make arrangements for work.Also had a battery fail a week after I had service with them. Somehow their technicians missed that the battery was leaking.They cant fix their own cars and their customer service is seriously lacking, I would suggest to go elsewhere if you have options.
19:04 22 Aug 20
19:03 13 Aug 20
Organised service and friendly staffWas intending to unlock my radio but found out it was totaled due to a possible short after a battery change. No labor fees charged which really appreciatedKudos !!!!
00:31 05 Aug 20
My experience with weston ford was great. I dealt with Frank rende. Very happy with his recommendations and advice on my purchase. I'll go back to him in the future and would recommend him to anyone. Thanks Frank.
19:10 01 Aug 20
Thank you Frank for your excellent service buying a pre-owned car recently. You were prompt and responsive throughout and fixed a small problem after purchase. I recommend Frank at Weston Ford for new or used.
23:15 31 Jul 20
23:31 28 Jul 20
Frank is the best sales man to work with, he is very informative and takes his time to make customers feel comfortable with there purchase . I would definitely recommend him and use him again.
14:06 28 Jul 20
Frank and his business manager couldn't be less interested in us as buyers. I appreciate when salespeople aren't pushy, but I felt like a hindrance from the start, like I was wasting his time. He was not friendly. We were very interested in the car but I decided pretty early on that I wasn't going to be spending my money there.
17:53 27 Jul 20
Wow. Paid almost $4000 for a repair on a van that was vibrating when on the highway. I got the van back and nothing changed! They claimed they got rid of another noise which was apparently there and refused to work on it (by refused I mean I dropped it off for several weeks only to pick it up again with no work being done on it, and they claimed they didn’t know what was wrong) Reported to corporate.
02:30 24 Jul 20
Please chose other place for service, this one takes advantage from labour installing simple parts in my case was a 127 dollar plastic part from license plate and labour 189 dollars.. ridiculous
00:54 09 Jul 20
Worst customer service I've ever experienced. Kyle should choose a different line of work. We were pretty much ignored right off the bat. He was disinterested in working with us and when we finally told him this wasn't going well he tried to save the appointment by showing us "a car they just got in" in their basement lot and the car was severely banged up from an accident!! It was beyond shocking. Don't waste your time with this place.
01:14 07 Jul 20
10:19 06 Jul 20
01:55 22 Jun 20
I am quite grateful with these guys, being my first time buying a car, it was a good experience, they are always happy to help and guide me throughout the entire process.
17:19 10 Jun 20
13:43 04 Jun 20
I purchased a 2019 Ford F-150 from this dealership and I have had nothing but issues with this truck. I had a horrible experience dealing with the staff at this dealership. The staff refused to help or acknowledge the issues I was experiencing. I would not recommend coming to this dealership.
15:04 03 Jun 20
My overall experience with Weston Ford has been great especially, with Mike from the Service Team. I would like to thank Mike for his excellent customer service. Mike is very knowledgeable and takes the time to explain in detail what is wrong with your vehicle. If the appointment is running longer than usual, he keeps you informed on what is going on. He is very effective and is a pleasure to deal with. Overall wait times are good. I would also like to thank the Service Technicians who looked after my vehicle.
20:13 01 Jun 20
Excellent customer service!
15:43 01 Jun 20
16:34 29 May 20
The best place to get your ford. Friendly customer services. Matt and Villi made the best deal then any other ford dealerships. Definitely would go back.
17:40 22 May 20
Just bought my first car, and I couldn't be happier. I want to personally thank Khurram Rehman for helping my with this journey as this was a very stressful decision on my part being my first purchase.But Khurram was very polite, and very helpful and he walked me through the entire process. I got the car that i wanted in the colour that i really liked. The payments are very affordable, and i will definitely go back to get my next car.Thank You
21:07 20 May 20
Very Good customer service, Matt and khurram helped me to get the car I wanted, 100% recommend
13:26 16 May 20
Awful customer service, I've signed an agreement for a lease and have been trying to get an update for over a month now. Not only have I not received an update, I haven't even received any acknowledgment of my inquiries. Would recommend going to a different dealer
17:56 06 May 20
So dealt with an issue on my car finally decided to bring into Weston ford near my house, I have to say truly impressed with Michael from service, diagnose was quick efficient and answered all my questions.Saved me quite a bit of money dealing with Michael and his service team.Again thank you guys truly appreciate it.
00:03 31 Mar 20
Had a great experience here.I would like to highly recommend Khurram he was very polite, and very helpful and he walked me through the entire process. The payments are very affordable, he made everything looks easy and i will definitely go back to get my next car.
23:47 17 Mar 20
I was able to get a fairly new vehicle at my budget. Farid the sales manager was overly cooperative and Frank the sales person went beyond what I'd expected and never appeared uninterested in helping me nor was he ever pushy to make the sale. You won't be disappointed.
09:00 16 Mar 20
17:41 14 Mar 20
Worse sale representative if you go to but a car DONT speak to ( khurram Rehman )
15:49 05 Mar 20
Worse service I have seen.
19:48 24 Feb 20
18:07 20 Feb 20
Beauty dealership with great sales people
15:46 18 Feb 20
They very kind whit the costumers
23:43 15 Feb 20
Recently went in to this dealership with the intention to find a new/demo Ford Edge Titanium. Was greeted politely by Mark Jensen, who is a total stand up character. I say this because my intention was to buy new, but as he listened to my list of hopes and must haves.. he actually suggested that I come take a look at one of the preowned vehicles that recently came in.Vehicle hit every single last box of wants and must haves, and included more features than what I was actually looking for or could afford in a new model. I saved myself about 14k from his suggestion maybe it was right timing I don't know.. very easy to deal with, and he made me feel very confident that my choice was a good one.A month later I am absolutely loving my vehicle and it's been such a pleasure to drive.12/10 would refer any people looking into buying a Ford, please give this dealership and specifically Mark Jensen an opportunity to tell you what they can offer.
21:30 12 Feb 20
18:05 12 Feb 20
17:41 10 Feb 20
14:23 07 Feb 20
03:50 07 Feb 20
Bought my 2 year old immaculate SUV with Mark Jensen's very professional sales expertise. Mark was knowledgeable and worked hard to put the deal together. The underground indoor showroom was bright and spacious. I will be back.
18:31 04 Feb 20
20:04 19 Jan 20
My 2017 vehicle had a power draw leading to a dead battery almosr every morning. My mechanic determined it was a radio issue drawing the power when the vehicle is off. I needed the dealer to fix the radio. They were told this, could not figure it out, let the vehicle sit and didnt even try to fix it. They then call me and tell me that they arent going to fix it, and i can either pick it up that day or have it towed. Horrendous service. I took it to summit ford that day and they got it fixed in 1 business day.
15:33 19 Jan 20
They gave me the best deal out of 6 others dealer I went to and I got exactly what I want no BS.
07:30 17 Jan 20
Prices on repairs expensive
18:52 14 Jan 20
Knowledgeable parts staff
23:04 11 Jan 20
Good experience, great customer service. Thank-you to Frank Render for all of his help and professionalism. We got a good car at a good price!
22:25 06 Jan 20
DANGER!! - I recently went To Weston Ford to buy a new F-150 truck.The sales Consultant was Frank Rende.We worked out a price and he went to write up the contract.When he returned with the typed contract he had altered the contract by over $1000 and tried to cover it up and push me to sign with out me reading it.I did noticed what Frank Rende did and I reported him to his supervisor as well as the head off of Ford Canada.Frank Rende is underhanded and should not be trusted. Buyers beware going to Weston Ford in Toronto!!
20:55 04 Jan 20
They don’t follow up with leads, I have called twice and emailed twice and still no response. I asked a sales representative a few questions about one of their cars and he never got back to me with answers. If this is how you treat your future customers then I have no idea how you sell any vehicles. I was seriously inquiring about a vehicle and got no reply other than some automated response. You have failed in the most basic customer services. Extremely disappointed.
20:50 04 Jan 20
They Don’t call you back
06:44 02 Jan 20
18:23 27 Dec 19
This is the place you can send your family to... we've purchased 5 vehicles from them and have had a good experience everytime. Very fair pricing and warm friendly atmosphere. 👍
07:05 17 Dec 19
11:51 06 Dec 19
Bad service that is overpriced. Numerous times I have had to bring vehicle back to them, after picking it up for service. They have kept my tires after a change and did not align the tires (van would shake when doing over 100KM an hour).Also they did not bother to update me when my vehicle would be ready. Kept it for over a week without updating me or providing loaner to get around.Never will use them again, I suggest you do the same.
22:36 30 Nov 19
They have no respect for customers time, appointments are made for nothing. They lie, cheat and try to make you pay for parts which don't need to be replace or fix. I would choose different Ford Service location. Staff is rude and arrogant.
18:22 09 Nov 19
15:52 09 Nov 19
02:57 06 Nov 19
I recently purchased an F150 from Weston Ford I must say one of the best and smoothest services I have received in a long time. THANK YOU SO MUCH!
14:58 03 Nov 19
I got 2 cars from there very nice staff and willing to help you with everything you need
23:10 01 Nov 19
I recently purchased an F150 from Weston Ford I must say one of the best and smoothest services I have received in a long time. Frank was the salesman he was extremely helpful and knowledgable and help me feel extremely comfortable about making the purchase I would definitely recommend this dealership for purchasing vehicles new or used and definitely my experience with Frank Was fantastic. My hat goes off to Weston Ford forgiving someone such a positive feeling when buying a used vehicle and it is my believe that they went above and beyond in service what most dealerships will not do.Tkanks for a great experience Victor @kNV Studios
08:56 27 Oct 19
21:34 16 Oct 19
Was having a terrible sound coming from my engine that 2 other dealerships couldn’t find the solution for, I called and spoke to a very nice man named Mike from service, let me come in right away and introduced me to the mechanic, Jason, who fixed my issue which I was literally loosing sleep over, in the time it took me to use the washroom. I will be coming here from now on for all of my services!! They know there stuff!!
19:31 09 Oct 19
Micheal Paranych is a sincere, experienced salesperson with a high level of knowledge about today's cars and the Ford product specifically. Great customer service. He made our buy easy and fast.
23:01 08 Oct 19
One if the best ford dealership.
21:53 08 Oct 19
Without question, the BEST car buying experience ever! Honest, efficient and most of all TRUSTWORTHY!!!. Thank you so much Villi (and Ghada) !!!
19:18 03 Oct 19
23:13 30 Sep 19
03:24 10 Sep 19
17:51 09 Sep 19
Awesome Service department !!! Specially HUNTER, not only she’s beautiful, great personality, highly respectful person. Thank you HUNTER for being such a great person!
03:22 04 Sep 19
Brought van here because of recall and they had it for 4 days didnt want to give me a rental when i got back I was just about to head on hwy 401 and stopped at timmies and just before I was to head on 401 I was just about to stop at stop sign and my back left passenger side axle fell off they didnt tight but I walked about 150 ft back and found it on the road I called them and they did not about this it was crazy I would have been killed if I had gotten on 401 they changed something on the axle and didnt even tighten bolt more to say but not enough room
14:24 26 Aug 19
Michael Paranich was a pleasure to deal with, friendly and helpful.
12:33 26 Aug 19
Great staff, always smiling and very helpful.
21:04 21 Aug 19
Last place I'd go for a ford
02:32 09 Aug 19
I was recently at Weston Ford to service my F250. I have to say I won’t be going anywhere else to service my trucks. Mike in service, and Darren in parts where a huge help! Couldn’t be happier with the service!!Wait time wasn’t long at all and pricing was fair! Best service I’ve received in a long time!.Weston Ford has my business for life!!
18:08 02 Aug 19
You're Joking Right!This Dealer does not answer their phones ( service Department). I've been trying to reach the service department for last three days and all I get is the Voicemail. Left message as well but no replies, I'm glad we don't buy trucks from them.
00:00 17 Jul 19
19:38 16 Jul 19
20:06 12 Jul 19
15:21 12 Jul 19
Micheal was really patient and help me with the car I wanted. People are really friendly. 100% Customer Satisfaction and highly recommend
13:41 06 Jul 19
Make sure to double check what they do....they forgot to return the plastic cover for the screws.
13:55 18 Jun 19
it's going to be 250th comment :)Well that is a pre purchase comment. I will update my comment if we sign our contract. Even If we won't, I wanted to write something for this place.First of all, before we came here, we went to many dealerships, from small ones to large authorized ones. Weston Ford impressed me that much, I wanted to let everyone know about here, as a small way to thank them.I would personally thank to Mr. Fernando Lopez first. When we came here, he helped us with all the experience and knowledge he has over his long career ,in a really professional level. Explained everything with every small detail, which we needed to hear.Like most of people, we needed a good payment method, a balanced one. He provided us every combination of payments, so that we choose the best for us among those choices.In short, he made us feel satisfied. And Also I forgot his last name but I also like to thank Mr. Carlos. Despite he knows we are working with Mr. Lopez, he helped us a lot, and let us made our choice easier.Among all dealerships I stepped in, from front desk until signing part, this places made feel like A customer unlike many other dealerships.Like I said, I will update my comment with my time, but so far, 5 out of 5, without regret. Time will show what will happen after getting our first Ford :)UPDATE: apparently all that smiles and exemplary behaviours are there until they gain your trust and f*** you over on the contract. After delivery they make sure that you get all the good (!) news about your contract and they want you to make extra payments. They don't keep their promises. They don't make the discounts they tell did.It was all business after all.Did I tell you we had to pay more of retail price. All paperwork was made excellent!UPDATE 2: After we got a call about that extra payment, We headed up there again and spoke to General Manager. He told us he was going to investigate it and then he updated us, apparently, there was a mistake somewhere. So we didn't have to pay that extra.I will update my review once again after getting my car checked and serviced once again to make sure there is nothing wrong from car's side as well.
14:23 11 Jun 19
Service was friendly and efficient
16:42 09 Jun 19
Buying your first car is always very exciting and scary at the same time. Well let me tell you, Weston Ford staff makes this experience extremely wonderful and memorable! Very big thanks goes to Michael Paranich, who was very patient and super helpful! I told him what I was looking for and he found a perfect match for me that's both affordable and incredibly awesome! Will highly recommend Michael Paranich and Weston Ford to everyone!
16:02 30 May 19
I bought a used car from Weston which I found on Autotrader and sales consultant Michael Paranich was great all the way through. Couldn't be happier with my experience overall.
14:43 28 May 19
Glad with the service and help I received from them.
18:53 18 May 19
Ghana is the most enthusiastic and professional car sale I have ever met. She cares about customers'interests and consumption feelings. I highly recommend that you find her as your car salesperson.
00:36 11 May 19
15:07 05 May 19
02:04 24 Apr 19
Thank you very much for the grest service! Sales consultants, Michael Paranich, Karlos and the whole Ford team were very helpful, careful and responsive!
02:03 23 Apr 19
i loved it, i didn't know what i wanted at first, but from the help of the staff and Micheal Paranich sales consultant, i could't be happier with my new Ford Lariant. He told me all the features and activities of the ford, and i couldn't be more condent and pleased with the out come. It is the perfect fit for me and my family.
05:06 19 Apr 19
It is place to go for buying cars and there are affordable cars; although it will be hard for you to deal with them, if you are not Canadian citizen. You will be asked to bring cosigner.
18:42 15 Apr 19
I would like to highly recommend Ghada Affara, she is amazing in helping to find a car that meets all requirements and preferences! The whole buying experience was great and enjoyable as Ghada took care of every aspect of the transaction so we didn`t have to worry about anything.Thank you so much, Ghada again! Will come back for the next car.
13:22 15 Apr 19
16:57 10 Apr 19
01:23 09 Apr 19
Weston Ford was quite possibly the best sales experience I've had purchasing a vehicle. Special thanks to Michael Paranich who worked with me to get a fantastic deal in my opinion. You were a pleasure to work with. Couldn't be happier with my new F150!!!!
23:49 20 Mar 19
Had an amazing experience with Frank Rende! Great salesman!
05:13 16 Mar 19
From the receptionist (Debbie) to the sales manager (Alex) and service manager (Kimberly) all of you excellent service. CONGRATULATIONS!!!! (You should teach the "father" Yorkdale to do the same)
00:26 15 Mar 19
very happy with our ford 150 !!!! Thank you very much to Michael Paranich for his patience that has to explain to us in detail the whole purchase plan, and especially the speed of delivery of my new vehicle. I definitely recommend WESTON FORD AND SEEK Michael Paranich, THANK YOU
13:19 14 Mar 19
18:09 12 Mar 19
20:40 28 Feb 19
Our sales guy Michael Paranich was very pleasant, very knowledgeable. Experience was very good overall. Showroom was very bright and clean.thanks again Michael
14:32 23 Feb 19
I bought a Ford Focus in here 7 years ago. I’m very happy with the service, it really hard to review a dealer but I’m really find a peace when I come and do service in here...
00:26 13 Feb 19
Faiza Abdi Omar
20:01 09 Feb 19
00:18 21 Jan 19
The customer service is ok, however I would like to invite them to experience more listening the client. When it comes buying a car it’s a investment, is hard to come with an idea having pressure to buy them something.
20:13 18 Jan 19
18:12 16 Jan 19
This is the first review I've ever written for any ford dealership so I hope this says something. I'm so grateful I walked into this dealership and had my truck looked after by such wonderful people. (I've been to other ford dealerships for other work and let's just say my truck wont be going there ever.) The people working at Ford Weston answered all my questions/concerns with my timing chain issues and ultimately fixed the problem. In my eyes they're the best at what they do and I've been to a lot of dealerships unfortunately so I can safely say this is true. I just want to finish up by saying thank you so much to the service manager Kimberly, you truly are amazing. I also want to thank Nicole, Mike, Darren, Lee and the technician Yamma who worked on my vehicle, you guys are wonderful and are the reason Ford Weston is the best dealership I've ever been too. So thank you!!!!
16:37 12 Jan 19
Great overall sale of truck and knowledgeable sales lady Ghada Agata at Weston Ford
23:00 11 Jan 19
Customer service is not friendly and unable to resolve the mechanical issue
00:03 08 Jan 19
Best experience ever, nice a bright show room, friendly sales people and amazing technicians
07:19 19 Dec 18
20:49 18 Dec 18
15:46 08 Dec 18
Worse place to take your FORD VehicleNever again!!!Sales sells the heaven!!! Then ditch customer to bad Service dept
Mauricio M & M
19:19 05 Dec 18
Very friendly staff, count me back.
14:07 24 Nov 18
Ghada was amazing through the entire process of buying my truck. Very straight forward and accommodating. Thank you very very much!
03:44 24 Nov 18
It's hard to give feedback to a dealership when you don't buy a car. But I have to admit Frank served me was fantastic honesty and professional have to give him credit. This dealer was recently renovated and it looks fantastic you want to buy a Ford go see Frank tell him big Frank sent you
17:12 23 Nov 18
Great place, friendly people,
18:17 09 Nov 18
Kimberly Smith _ Service manager_ called me back to apologize about the small problem because a staff shortage and misunderstanding and she offered me a complimentary . I am appreciate that the problem was quickly resolved by her . Thank you
16:36 09 Nov 18
22:53 31 Oct 18
12:42 31 Oct 18
Ghada Affara was amazing to work with in the purchase of our Focus RS. Everyone we met at the dealership was very friendly and most importantly knowledgable! From arranging a time to see the car to having it ready for pickup when we arrived. Couldn't have asked for a smoother transaction. Love the car.
21:07 25 Oct 18
19:22 25 Oct 18
I want to thank my sales lady ghada afara for helping me purchase my focus. And i will refer all family and friends. Good sales and good managers thanks Weston ford
00:56 21 Oct 18
03:45 15 Oct 18
they really try and help you find what your looking for
23:09 10 Oct 18
Service for recall. Made an appointment and job wasn't completed. Second appointment left me waiting after hours even though appointment was made for morning. Lost two days trying to get this service done leaving the car at dealership each time.
18:17 07 Oct 18
Ghada was very helpful to help me getting my new escape. I will recommend her to all my family and friends. Thanks ghada
03:04 06 Oct 18
20:03 04 Oct 18
00:09 04 Oct 18
Kim is a great service manager and She's a good lady and service was really good. My time with her was wonderful.
22:59 03 Oct 18
At Weston Ford Dealership in Toronto, I was checking out all the new Ford vehicles. The representative who assisted me was top notch. She was very very helpful in all aspects of my visit and in helping me finance a new Ford Vehicle. Ghada is the representatives name and i suggest everyone go into Weston Ford in Toronto and see her for the best customer service. She is wonderful and she helped me get the Ford vehicle I needed for my business. I’ll be seeing her soon for my next purchase which will be the Mustang.
22:40 03 Oct 18
Ms. GHADA AFARA was very professional, informative and she went above and beyond to help me in finiding the perfect Ford Vehicle for my business and leisure. Two thumbs up! And 10*stars
21:39 03 Oct 18
17:47 03 Oct 18
All around great service!
17:27 03 Oct 18
17:16 03 Oct 18
16:21 03 Oct 18
Very happy with the service i got here. Ac is now super cold.
15:53 03 Oct 18
That Yama guy always does a good job.
09:30 03 Oct 18
I had a general tune up+ tire rotation and brake inspection. immediately the next day my car steering was going towards the right and the steering was vibrating (quite dangerous). I called and went back to Weston ford the following week and they mentioned that it is definitely not from them. I tried to mention to them that it is definitely something from the tune up, as the problem immediately started the next day. in the tune up they also performed brake inspection and also the tire rotation. There must have been something wrong with these two services they performed. I agree that my tires are worn, but they cant cause such a huge change in <24 hours from service??? But the service person mentioned to bring it in during the day (which I can't since I am working). They said they can ask the technician who performed it, but he would definitely say that he had nothing to do with it. Basically ford Weston receptionist was trying to prove that what i was saying can't be true. I already spend $1,000 ($625 on labour) on this repair and I got back my car with this issue and I wouldn't want to pay extra... Unfortunately i would not recommend service here as there might be new problems that would develop just by having a simple tune up+tire rotation/inspection. I am really shocked by this as I really appreciate other ford dealership responses............................I really appreciate the kind response for Weston Ford to do balancing. I duefully appreciate service that needs appreciation. This is what I generally like about fords service. It is not completely about the extra cost of balancing but the full point service and hassle to customers caused that i didn't appreciate. However I am quite surprised why this was not brought into my attention when the technician took it out for a test drive, they could have easily spotted this and should have rectified on the spot...??? I am not sure if weston ford can do balancing on weekends. also the receptionist informed me to do balancing with my new winter tires that i will be changing in a month as the current tires are worn (5/32 in) and wouldnt want to do balancong again (if balancong is the issue)
00:33 03 Oct 18
professional and courteous service
13:34 02 Oct 18
The staff are friendly and very helpful, I've been taking my car here with no issues, I've even recommended several friends to go there.
02:02 02 Oct 18
17:35 30 Sep 18
dont know about this dealership but if is anything like their erratic driver on the 401 heading west just outside kitchener approximately 1:20pm doing 140 kph and the passenger flipping people off as they pass them I would stay away. not even sure why the company vehicle is out on a Sunday when the dealership is closed.
Jermaine Nara Meneses
14:11 28 Sep 18
Great people and great cars!
19:59 24 Sep 18
13:32 24 Sep 18
02:57 23 Sep 18
Had a great experience here. Carlos was great, walked me through the whole process. Never tried to rush me into anything, answered all my questions from the features in different car trims and years, also the best options available for lease and finance.
Leton Takeshi Inoue
02:26 23 Sep 18
22:54 21 Sep 18
Ghada did a great job !!
Renato Vettorato Jr.
22:18 20 Sep 18
13:58 20 Sep 18
17:58 19 Sep 18
Purchased my 2018 F-150 through Weston Ford via car help Canada. Definitely the easiest new car purchase I've ever made.No back and forth price haggling, just sign the paperwork and then deal with the finance manager for any extras you may want. I was in and out of the dealership within a couple of hours thanks to my salesman Mark Jensen. I haven't used the dealership for service as I don't live in the area hence my 4 star rating but my actual car buying experience was top notch.
17:18 18 Sep 18
17:14 18 Sep 18
17:02 18 Sep 18
11:40 18 Sep 18
I went to Weston ford and saw Ghada. She was very knowledgeable about the vehicles and was very honest on what it was I can afford. she was attentive, and fun. i definitely recommend you see Ghada if you are in need of a car. I’m so happy in my new Ford Escape. 😊
19:49 17 Sep 18
19:34 17 Sep 18
We felt the need to provide a glowing review of our experience here. Carlos was both extremely knowledgeable and transperant throughout the whole sales process. We were able to figure out the right vehicle for our needs while staying within our budget. Thanks again, Carlos!
15:52 17 Sep 18
16:47 16 Sep 18
Great experience. For that you have to have a right person. Ask for Carlos and don’t worry about anything.
06:43 16 Sep 18
04:48 16 Sep 18
I was looking to lease a suv because my puppy is growing up and wouldn’t fit in my conviertable Mercedes so I got in touch with Carlos to get some info about Ford Edge . His level of helpfulness and customer service was just beyond imagination. He took time to explain everything about the car and financing patiently without being pushy unlike some other salespeople. In addition to that he’ was very knowledgeable and informed about what he does . I would definitely recommend him if ford is the car brand your looking for .
Carolyn A Anderson
03:49 16 Sep 18
Thank you Carlos for your great service, I’m enjoying my new explorer, very nice car. Outstanding experience!
03:24 16 Sep 18
03:17 16 Sep 18
Highly recommended Carlos. He is great and proffesional.
01:35 16 Sep 18
Ghada gives exceptional customer service. I really recommend her to anyone looking for a new or used Ford car.
03:30 14 Sep 18
Ghada Afara was very knowledgeable and helpful.
01:44 14 Sep 18
Thank you ghada for your help
20:28 13 Sep 18
12:07 13 Sep 18
I highly recommend Weston ford thank you for always going above and beyond and helping me with this process Mark Jensen!
00:38 13 Sep 18
Ghada and Weston Ford thank you for the great service.
16:09 12 Sep 18
I want to thank my sales lady Ghada Afara for the best services that she gave me when i bought my new 2018 edge today Thanks weston ford and Ghada
23:14 11 Sep 18
If your looking to buy used or new car and for someone who has your best interests in mind go see gada she is very patient and not pushy
21:15 10 Sep 18
Absolutely amazing! Carlos was really helpful and informative. If anyone goes here I recommend asking for Carlos. He went above and beyond which is rare in today's society.
19:14 10 Sep 18
17:14 10 Sep 18
16:58 10 Sep 18
Great experience, worked out a deal that made everyone happy and walked out in a shiny new car
02:31 10 Sep 18
If your going to be buying a car, make sure you get Ghada Afara to help you. She's very imforative & honestly one of best sales person you can get to help you with your purchase.
19:06 09 Sep 18
Thank you Ghada Afara for taking care of me and my husband. Very happy with my F150.
18:36 09 Sep 18
I had an excellent experience when I recently bought my car from there. Friendly and knowledgeable saleswoman, very happy with my new car. Will go back anytime to see Ghada Afara for my next car.
15:53 09 Sep 18
Great place to buy a car. My mom recommended this place to me. The sales person, Fernando, helped me to find the perfect car with a good price for myself. great customer service.
14:44 09 Sep 18
14:32 09 Sep 18
09:15 09 Sep 18
Very good service, thank you for everything, Carlos!
04:16 09 Sep 18
Thank you so much to Carlos, really nice car and his service was excellent.
00:38 09 Sep 18
I like to thank Weston ford and the sale rep Ghada for making the purchase of my new truck F150 as Esay as possible. It was a great Price and excellent customer service. Thank you Ghada for your Help very much appreciated
22:47 08 Sep 18
Great service and great prices! Highly recommend!!! Ghada took care of me and my wife as if we were family!!
21:24 08 Sep 18
19:49 08 Sep 18
My experience with Ghada was helpful and informative it is a friendly atmosphere would definitely recommend to anyone looking to buy a car
18:27 08 Sep 18
18:04 08 Sep 18
I had the privilege to purchase my Ford focus from the sales representative Ghada Afara she made everything easier and simpler process I would like to thank her for her service it was excellent also after our purchase she called to make sure everything was running OK and to congratulate us she left a mark and a good experience for me and my family. Thank you!
16:11 08 Sep 18
Never had such a great and easy experience thank you Ghada for all the help you made things much easier.
15:40 08 Sep 18
Ghada gave me amazing service I was able to purchase a new car with confidence! 5 star review from me
14:57 08 Sep 18
20:33 05 Sep 18
23:55 03 Sep 18
22:17 27 Aug 18
23:10 15 Aug 18
Paul & Shanna
03:21 30 Jul 18
My husband and I have his and hers Ford Edges, and we love them! We have been going to Weston Ford for years! Darren and the Parts Department have always been there for us, and the Service Department and mechanics are top notch!Thanks Weston Ford! See you in 8000 kms!
17:52 17 Jul 18
Great Manager called Frank. He knows everything about cars. It's his passion.
15:23 11 Jul 18
Worst dealership i have ever been to. Took my truck in under warranty and they could not fix or locate the problem. Now I took my truck into a different dealership and they found the problem right away. Now im over the warranty and they refuse to pay for the repairs.
23:40 20 Jun 18
Don't buy Ford vehicles. Everything is below par, garbage. Kimberly Smith and Steven Majewski are scum.
16:27 14 Jun 18
The parts and service people are amazing and go out of their way to make sure you are satisfied. Definitely the best Ford dealer around.
03:06 02 Jun 18
19:33 24 May 18
Weston Ford has been nothing but professional and accommodating. Almost two years ago, I visited Weston Ford and described the type of vehicle I was looking for and my price range. I was presented with several used car options that fit the criteria. Since my purchase I have returned for my oil changes and recently to have a sound my car was making checked out. The issue was diagnosed and I was presented with a quote. I checked this quote with my cousin who doesn't live close by but is a mechanic and he assured me that it was very reasonable. I feel that Weston Ford has honest staff that understands cars and the needs of their customers. I highly recommend them.
23:50 16 May 18
M. Fernanda Naranjo G.
01:21 10 May 18
Great customer service. My sales rep is so nice. If you need help to buy a car and to take a good decision, please contact to Carlos. He's awesome!
22:47 06 May 18
Pleasant and warm welcome place
Big Paws Inc.
21:26 02 May 18
The part guy with spiky hair is the absolute best! He had an efficient solution to my problem and was beyond helpful and knowledgable on my very first visit!Called them today because of a mini emergency of mine and eventhough they were swamped they took me in and fixed my problem! I'd like to point out I called two other ford dealership and they both said not today...Here, my opinion is if your looking for honest and knowledgable folks look no further. If your looking for a team ready to actually help you, look no further...Thanks guys, me and the excursion will be back!Very happy!
00:05 18 Apr 18
Great dealership. Friendly helpful staff and great service. I purchased my vehicle here and moved to Brampton. I still come here for their great maintenance service. Keep up the good work!
15:34 16 Apr 18
21:38 13 Apr 18
Service department was very helpful in repairing my F150.They took the time to show me which repairs were needed and had no issues showing me the old parts they took off.They kept me informed and the truck runs perfect again.Darren in the parts department was also very helpful.Keep up the great work !!!
23:35 26 Mar 18
19:56 25 Mar 18
It seems every time I go for service I have issues. This time they asked to keep my car overnight for safety related work. Called back the next day at 4pm to see if the car was ready to be picked up and they had no idea the car was to be worked on because the person in charge of my car was not in that day. My car is still at the dealership. They didn't even apologize or show any care that they messed up and inconvenienced me. And this doesn't even cover the times my car came back in need of more work than before it went in.
16:46 22 Mar 18
Excellent staff who went above and beyond to answer any questions I had even though I didn’t end up buying! Will definitely come back!
21:47 20 Mar 18
Very good dealership. Acceptional staff & a very helpful lot attendant to put my plates on!
tsikiting pot & pen patrol
00:05 27 Feb 18
Weston location is the best in terms of explaining things to us. Mark who helped us from day 1 of deciding which model to buy never stop helping us and always accomodatinh to our questions till now. Thanks Mark !
20:06 24 Feb 18
Again returned for service for my F150, for simply oil change, and again they were fast, pleasant, friendly, and didn't try to up-sell me on anything (unlike the QuickChange horror stories you hear of).They aren't my "local Ford dealer", but as they go out of their way to respect me as a customer, then I too go out of my way to get there, as should you, if you're not happy with your service dealer.
19:01 21 Feb 18
Great service at Weston Ford! This dealership was recommended to me by family members when I was looking to get a new car and the staff were extremely helpful. They had a great selection of high quality new and used vehicles and I was given a great deal on my purchase. Would definitely recommend going to Weston Ford if you are looking for a new or used vehicle.
05:10 21 Feb 18
Great dealership, good personal, highly recommend!!!
20:43 20 Feb 18
18:26 20 Feb 18
04:05 14 Feb 18
New name wow renovation
17:31 10 Feb 18
I went there with my friend who drives.
20:13 07 Feb 18
My experience at Cruickshank Ford was fine. I bought a Ford Escape and it's fine
Gerard & Venice Sweet life
08:08 31 Jan 18
20:36 27 Jan 18
Thank you so much Fernando for your assistance in getting our new Ford!! Amazing service
Kurt Von Krausewitz
22:23 19 Jan 18
Fit me in for service on short notice and picked me up and dropped me off, even out side their service area.
17:07 17 Jan 18
Dealer was a little rude when i refused to sit in the car she was suggesting
14:11 08 Jan 18
Larry La Gamba
02:00 04 Jan 18
Dealing with Weston Ford is a pleasure! Villi is by far the best person to deal with. She really goes out of her way to make her customers happy. I highly recommend Villi and Weston Ford!
00:27 26 Dec 17
19:09 22 Dec 17
17:39 17 Dec 17
Frank Rende, Alex, Villi, Mike Morra and the rest of the team at Weston Ford are all great people to deal with. When I buy my next Ford it will be from them again!
01:12 14 Dec 17
They barely tried to helpJust wanted to upsell
16:10 13 Dec 17
19:34 04 Dec 17
18:14 04 Dec 17
Despite the crummy loaction on Weston, this place is a GEM, got a great deal and Hunter the girl at the front desk was amazing in answering all our questions as we just moved to Toronto.
04:33 25 Nov 17
The moment that you step into this dealership you feel very welcome. Great people that really care about your satisfaction as a customer. When it comes to service, they seem to pay extra attention to the little things, and to me that makes all the difference.
17:19 15 Nov 17
20:58 31 Oct 17
15:21 31 Oct 17
The sales guys went to the wall to ensure we got the car we wanted at a very reasonable price. I really enjoyed working with Mark and Carlos. I recommend this dealership without hesitation. An altogether great experience.
19:40 30 Oct 17
My wife and I dealt with Sales Consultant, Sladjana Pantovic at Weston Ford, when we bought our new F150 truck. Not only was she very friendly but extremely helpful in answering our many questions about the vehicle and the purchasing process. Her "non-pushy" sales approach was the prime reason we bought our truck at Weston. She even followed up with a phone call after we drove it home. Who does that anymore!!! Thanks Sladjana. GREAT JOB!! I am sure the Management at Weston appreciate your efforts.
21:51 21 Oct 17
10:44 19 Oct 17
Had a great time at their picnic
18:04 18 Oct 17
Fernando was amazing! He made purchasing a car easy and fun! I couldn't be happier with the service or the experience I had. Thanks Fernando!
18:17 03 Oct 17
01:03 28 Sep 17
Amazing experience with Fernando Lopez. Great service and give me a great deal
xXxXLone wolfXxXx zero
18:25 27 Sep 17
23:13 20 Sep 17
Am very happy with my truckand my sales FernandoLopez was great with the service I will recomend to all my fiends and familyThe Dealer Ship and Fernando
15:16 16 Sep 17
The guys there were great to deal with as always !
13:45 15 Sep 17
Good business with Fernando and Garry.
02:02 15 Sep 17
19:44 09 Sep 17
Very kind and friendly..
19:43 09 Sep 17
18:12 08 Sep 17
17:32 08 Sep 17
There are much better dealerships out there. They usually do not sell Fords. This dealership is complete garbage and the General Manager is a scumbag. The salesman are not there for you but to rip you off as much as they possibly can.
17:28 02 Sep 17
First car I bought was with these guys. Never felt pressured to get anything, and they took their time walking me through the whole process and getting me all the deals they could. Friendly, helpful staff who go the extra mile.
09:13 23 Aug 17
Came in with my 2017 Fusion Sport to do An oil Change, Nick at the Service desk was very friendly, Had my Car back within an hour! Nice place
18:25 18 Aug 17
Garry Earle is the man. I Love My 2012 Ford Escape. The staff are fantastic and Garry was instrumental in getting me into my vehicle. He was personable and helpful in guiding me through the process. I would definitely recommend Garry ., and " Weston Ford " , for your next vehicle purchase. P.S. Don't forget to talk to the head honcho , Frank Gucciardi . A Great Guy.
19:02 11 Aug 17
16:17 03 Aug 17
Great experience when I sent my 2010 Ford Escape XLT to scan for problems on July 31st, 2017. Service is fast and friendly. Thanks Nick.
21:14 22 Jul 17
13:21 10 Jul 17
The service department has been very helpful and polite over the last two years of having my first Ford Explorer. Nick and Kim and the crew and parts shop have helped with a sensor issue, some paint issues, mats, roof rack and winter tires. Recently with the paint they made a second look and 2 attempts for warranty coverage that was appreciated.
15:42 07 Jul 17
15:44 05 Jul 17
17:01 29 Jun 17
Trevor Bowie was, fantastic. Very friendly and helpful. He didn't make me feel pressured. Loved my experience and will certainly be a repeat customer.
09:22 26 Jun 17
Costumer and service
Savannah Jessie Crawford
18:56 24 Jun 17
Amazing staff! Very helpful. Brand new showroom.
19:30 08 Jun 17
14:29 01 May 17
01:16 29 Apr 17
I recently visited Weston Ford and it was a great experience. Trevor was amazing in assisting me with my Ford Fusion purchase. He explained everything in detail and he was very confident. Any questions I had he was able to answer all of them. There was no rush with him, he made the experience very comfortable. I recommend Weston Ford and working with Trevor!
Chakra Garden Yoga
16:52 25 Apr 17
Don't waste your time. They will promise you something, then back off and tell you that the deal that's on paper is now actually costing more and claiming that your contract with them is garbage and they are trying to make you feel responsible for what is written on the contract BY THEM after you signed the deal. I assume management didn't like the deal that was signed but it's the car seller's problem, not mine however since they said they won't get us the car we wanted and already signed the contract with them, we backed off as they couldn't deliver what they promised. The deal was hand written first, signed then typed up again and signed again, so twice they also signed it, but the next day they said this will cost us more. How would you not know what are you selling and how much it is costing you? They blamed us. How lame and shameful is that? Go to another Ford, they don't deserve business here.
16:09 15 Apr 17
Great service, they instantly tried to help and explain, what could be the issue with my car.
13:28 24 Mar 17
12:59 19 Mar 17
17:13 30 Jan 17
Barry and his team were great to deal with. Thx!
17:43 18 Jan 17
15:45 13 Dec 16
Helpful staff, will look into all of your problems. Currently under renovations.
17:05 03 Dec 16
Excellent dealership with friendly and professional service. Barry really strived hard to get us the best deal possible. He is very knowledgeable about the automobiles and we had a great experience. Highly recommend.
21:10 29 Nov 16
17:07 25 Nov 16
Bought a 2017 Ford Escape from Trevor. When the deal was finalized he drove all the way to Mississauga to drop off the vehicle. I will recommend to my friends and family!
01:03 24 Nov 16
Bought a pre owned fusion from Cruickshank told me car had not been in any accidents. Brought it into Erinwood Ford to trade in for a newer Fusion and turns out it was in a major accident over 7,000. They provided me false car reports. I've reported this to OMVIC so this does not happen to someone else. Shame on you Cruikshank.
14:06 22 Nov 16
12:42 17 Nov 16
Had a very good purchasing experience from Barry Boyle. Him and his team got me what I needed from my trade in and gave a great price on my new purchase. I would definitely recommend Cruickshank Ford ..
13:49 26 Oct 16
This is a response to the review below written by Bilal Jamil. This gentlemen was verbally abusive to our staff and is spreading lies about this dealership. I personally spoke with him to assure him that our staff make every effort to act in a professional manner. I have never been prouder to work with a group of dedicated individuals as I have here at Cruickshank Ford. The fact that this customer took it upon himself to name members of the staff at Cruickshank Ford spouting outright lies is both intrusive and irresponsible.
20:18 25 Oct 16
Barry Boyle was absolutely amazing! When the bank didnt come through with my financing, Ford did whatever it took to make the numbers work for me. At the end of the day I walked away with the car i wanted! I would recommend this dealership to everyone who is looking for a Toronto location that still has that small town charm and care!Amazing amazing amazing!
10:02 25 Oct 16
Frank Gucciardi and his team looked after me and got a great deal on a Ford Escape
10:29 11 Sep 16
11:26 05 Sep 16
Just got my 2017 Ford Escape and love it! Big thanks to sales rep Trevor for being so accommodating and making the overall experience a really positive one. Thanks to everyone at Cruickshank!
03:10 29 Aug 16
Probably some of the most incompetent service techs I have ever met.Least they never gave me any trouble coming in for warranty work, but my goodness I would have rather not.
21:45 19 Aug 16
Barry was fantastic to deal with. Thanks for the great experience. I live my Ford Edge.
15:01 10 Aug 16
Salesman "Igor" was the complete opposite of friendly. Cold, distant and rude on the phone.I had to repeat good morning 2-3 times in order to get a response from him.I was hung up on as I tried to list the vehicle I was looking for.Terrible phone etiquette and terrible manners.1 star cause I can't give 0
17:49 06 Aug 16
I bought my new 2017 escape from Cruickshank ford my sales rep Barry was amazing and the general manager villi both helped me and it was really easy to get in to ford this is my 2nd car from this dealer I am very happy and I will recommend this dealer to my family and friends thanks guys and see you for 3rd car
12:40 05 Aug 16
Service was amazing. I worked with Villi and Barry to get my first NEW car and couldn't be happier. They were extremely responsive and thorough and were willing to help me get the best possible deal.
21:15 02 Aug 16
Eric Di Giovanni
01:30 29 Jul 16
Dealt with Fernando and Steven. Both very helpful but ended up closing the deal with Steven (sales manager). I had a trade in 2009 Ford Escape XLT that also gave them more room to negotiate. Fernando had given me a price that was standard with all the employee discounts and costco discounts. However, a rival dealer had a price that was $3000 less cash $2000 less finance at 0%. After some negotiating with Steven I had told him that I needed to be at $35,000 for the 0% finance. He eventually met me at that price. Very helpful service overall. Not much pressure to buy and friendly staff.
20:25 12 Jul 16
very open with information. no hard sales tactics. pleasure to deal with. sales ppl were very friendly. i bought my car from here.
Alex De Souza
22:18 02 Jun 16
Just got my 2017 Ford Escape. Barry was a great salesman. He was friendly and catered to our requests. Definitely recommend seeing him. Thanks Barry!
20:32 01 Jun 16
Very unprofessional and misleading.They cant keep their promises.Dont waste your time. Try scarborough Chrysler or East Court Ford if you really want a Ford.
18:59 18 May 16
Fernando helped me out with a 2016 Mustang GT. He was very knowledgeable, helpful, and made for a pleasant overall buying experience. I am looking forward to coming back to the dealership for my service intervals!
20:49 11 May 16
I had a great experience here at Cruickshank Ford! Fernando Lopez is a very friendly sales consultant. He is very knowledgeable, helpful and will take care of the customers. I highly recommend coming here to see Fernando if youre looking for a new vehicle.
19:39 10 May 16
Awesome! Nice people that make you feel at home and prices that are hard to beat! Go see IGOR he is the best!
17:48 05 May 16
Today I had the best experience Fernando Lopez is a friendly and great salesman keep up the great work
20:56 03 May 16
Bought a used 2013 Ford fusion, experienced lots of problems with the car such as rattling noise from front foors, loud wind noise, speaker issues, etc. Now I'm sending it back the second time to fix the rattling noise. The dealer told me tires were perfect yet I found out one of them was broken and had a patch on it. DO NOT recommend buying a used car from this place.
00:11 01 May 16
Fernando Lopez was a very helpful salesman who took his time, gave me a good test drive, gave honest advice, and got me what I wanted at a reasonable price.I would not hesitate to work with him again come time to buy my next vehicle.
21:26 26 Apr 16
Fast and easy. They helped with everything i need loved the service
22:53 20 Apr 16
Fernando is very helpful and knowlegable...we feel he really took his time to explain the promotions...and the best of all we felt comfortable to speak in our language. Fernando is a great assest to Ford!!!
23:20 19 Apr 16
Fernando was accommodating, very friendly, and made the whole purchase easy without ever being pushy. I'm very happy with my purchase.
17:09 08 Apr 16
They will give you the classic run around not worth it to bring your car to get repairs
02:20 05 Apr 16
We bought a 2016 Ford Escape. First car! Barry Boyle was helpful, informative and extremely patient with all of our questions. Excellent customer service at Cruickshank Ford!
21:17 30 Mar 16
Fast affordable and it's a FORD!Fernando was very helpful and we are happy with the service received and this ford dealership. Thanks
12:50 24 Mar 16
I'm highly satisfied with my buying experience at Cruikshank Ford. It was a great experience. Igor Jivalkovski made my experience quick any easy. He helped me to find the best deal I could find. Thanks a lot!
20:03 23 Mar 16
Fernando Lopez was a great help at the dealer ship. Very knowledgeable!
21:23 22 Mar 16
Villi is excellent and extremely helpful
19:09 22 Mar 16
Really enjoyed my experience at Cruickshank Ford. The staff was very informative especially Frank Rende, if you need anything at Cruickshank Ford Franks your man!
13:02 01 Mar 16
00:23 24 Nov 15
When I bough my Ford Esape I had an excellent experience with Ghada Afara, She was prompt and on time and answered most of my questions. I must say I had a very pleasant experience with both Ford dealer and Ghada Afara. Will definitely recommend friends and familly.Cheers,Grace Syriani
21:59 23 Nov 15
Bought my 2014 ford fusion from this dealership , nothing but GREAT service and hospitality from the moment i came in and the moment i left ! My sales rep (Ghada Afara) was amazing ! She answered all my questions and was on time for her scheduled appointment with and has the vehicle ready to test drive !!She made me feel i bought a piece of mind with my car !
23:27 18 Nov 15
Great place to buy a car! I would recommend talking to Fernando Lopez, who has helped every time I've visited Ford. I currently have my second car from this dealer (Ford Escape 2014) and I am looking into changing it for an Edge 2016.Fernando is always helpful and takes his time to answer to all my questions and I always have lots of them lol !
16:59 14 Nov 15
20:49 13 Nov 15
Hello everyone. Just picked up my 2016 Ford Explorer Sport. Unbelievable vehicle to say the least. I have been a loyal customer at Cruickshank for years. I only lease or buy Ford vehicles as well. Every time i reenter this dealer ship i deal with one person only ( Villy Caneva )and she will always beat anyone competitor around. i always price match to keep myself and them honest but Villy always beat the prices. I strongly recommend Cruickshank and Villy Caneva.
02:07 27 Oct 15
Great experience and I realy like my sale guy Mr Fernando Lopez. Very good customer service.
20:46 01 Oct 15
17:25 05 Mar 15
21:29 19 Dec 14
Wonderful sales follow up, delighted with my new Ford Explorer
15:09 20 Aug 14
I had a great experience leasing a CMAX Energi from Cruickshank Ford. My sale's rep Christina was very knowledge and passionate about the CMAX, she was able to secure me a great rate and deliver the car on time.What really made me a happy customer was the extra effort the dealership put in to help me complete my Ontario Government Incentive Application. Kudos for going the extra mile!
21:49 09 May 14
HORRIBLE CUSTOMER SERVICE. These guys are completely unreliable. Vehicle wasn't ready when it was supposed to be and when I did get it, it didn't have what that I had ordered. They are now making me work around their schedule to get the work done over weeks and weeks, causing major disruptions to my business and costing me a lot of money.Take the extra time to drive to Yorkdale Ford, these guys just don't care about you at all.Good luck.